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Audio/Video Technician

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Our healthcare client is looking for a Senior Audio Visual Technician.

The Conference Resources Department, a part of Creative Network, is responsible for providing all divisions of the Client with outstanding customer service in the daily scheduling & technical operation and support of all media-based presentations in Client meeting rooms, video conference rooms and conference centers in Lake County. The position assures the quality, timeliness and budgetary adherence for all projects requiring audiovisual support services. It is critical that these projects are carried out in a professional, technically flawless manner on a schedule to meet deadlines. Performance in this function supports strategic Client initiatives through reliable technical meeting support. The Conference Resources Department is staffed by five full-time technicians and one scheduler, with frequent additional contract and/or vendor supplied technicians to meet client demands. The Senior Technician, Audio Visual provides A/V support for any type of presentation and meeting – both in house and off- site -facilitate the usage of video conference rooms in Lake County -maintain and track all audio visual equipment used in in conference centers/rooms -adhere to operational policy and communicate to department manager all progress and/or problems -participate in the audiovisual design of new meeting facilities

This position will oversee usage of A/V equipment in conference centers, conference rooms, and video conference rooms in Lake County -help determine and establish priorities for the conference technicians -communicate department processes to technicians -communicate to department manager the progress and/or problems in processes -operate and maintain, along with technicians, AV equipment for optimum performance -work with clients to assure their acceptance of meeting AV needs and support -work with department manager to research current meetings presentation trends and issues -assist department manager in determining future equipment and supply needs -develop cost estimates of projects managed -work with technicians and assist department manager in developing strategies to promote department services through client contact and commitment to customer satisfaction -oversee maintenance of equipment inventory -produce records of time, expenses, and other reports as required; contribute to the achievement of department financial goals -interact with Creative Network and Client personnel on all levels to insure effective client relations -oversee the purchasing from vendors of AV associated materials required -assist manager in fact based decision making/process improvements

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