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Associate Web Producer

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**A FORTUNE 500 RETAILER IS LOOKING FOR AN ASSOCIATE WEB PRODUCER TO JOIN THEIR TEAM IMMEDIATELY!**

In this exciting role, you will support and manage the delivery of eCommerce website projects, including A/B testing, live chat support for consumers and fit tools. You will coordinate project activities from various business partners including Product Management, Marketing, Creative, Merchandising, Inventory Management, Web Developers, IT, and 3rd party vendors.

Daily Responsibilities Include:
• Ensure project is launched on time and meets initial requirements. Keeps management and cross functional partners notified of progress and/or deviation from project schedule.
• Understand business goals and requirements for all website projects. Create detailed implementation schedules for each project and validate/communicate out with needed project resources.
• Drive the review and final sign-off by assisting in leading key meetings owned by Production, recording feedback and action items and communicating recap to owners for follow-up and completion.
Product Support and QA
• Bridge the gap between the business-facing functions, and the technical functions (web development, product management, IT, and vendors) for special project roll out.
• Works closely with team in tracking and troubleshooting defects found; clearly communicates issues and the potential root cause; escalates issues and recommendations with an appropriate level of urgency.
• Performs the final assessment and approval of site content prior to publishing
• Work in content management tools to update and push content live to the site.

Team support
• Develop and document processes to streamline and provide efficiencies. Develops and maintains documentation, templates or tools to maintain a shared knowledge base among the Production team.
• Assists team on various projects to help improve the overall site experience or enhance our internal tools.

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