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Associate Web Producer - e-commerce/fashion

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The Associate Producer on the Production team assists in the scheduling and management of website marketing and content; the tracking and communication of marketing and product pipeline deliverables; and driving issue resolution and communication related to site tools and functionality. Responsible for the project management of web marketing launches from ideation to execution.



Business & Finances:

• Understand business goals and requirements for all website projects. Create detailed implementation schedules for each project and validate/communicate out with needed project resources.

• Coordinate project activities from various business partners including Merchandising, Marketing, Creative, Web Development, QA, and 3rd party vendors, among others.

• Ensure project is launched on time and meets initial project requirements. Keep management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.).

• Drives the review and final sign-off of website content; documents feedback and manages any required changes.

• Assists in leading key meetings owned by Production. Records action items and communicates out to owners for follow-up and completion.

• Assists business partners to manage production of product content: copy, images and outfits.

• Leverages site product, content, and category management tools to update and push content to web site.


Customers & Markets:

• Responds quickly to change in scope or project schedule, communicating to management any impacts to the project and the overall website.

• Acts as first line of support for cross-functional teams within when website and tool production issues occur. Works with Tech Operations and Product Management to facilitate resolution and communicate updates to brand teams.

• Develops communications to business on site/tool issue status, feature releases, dates and workarounds.


Managing & Operating Practices:

• Owns the documentation, maintenance, and communication of the monthly/weekly site content delivery schedule; works with manager to ensure accuracy on an on-going basis.

• Assess processes and communication methods of delivery schedule, and identify improvement areas. Work with manager to implement change where needed.



• Partners regularly and creates teams with members of functional areas including Marketing, Planning, Merchandising, Design, Photo Studio, Creative Technology, Product Management and IT.



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