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Associate UX Designer

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The world loves TV! But the traditional world of video content distribution and consumption is

changing dramatically. It’s no surprise the our client's UX teams are

leading the way, making us a top provider of digital television entertainment services,

delivering a premium video experience through state-of- the-art technology, and unmatched

programming to more than 37 million customers in the U.S. and Latin America.

To maintain our lead in a competitive, ever changing industry, is looking for a talented UX

designer to join our team based to support current generation design of our multi-platform

entertainment experiences.

Job description

In this role you'll be a key member of a dynamic team, contributing to vital steps of the creative

process as you build your skills that will help lay the foundation for your career.

Job Duties & Responsibilities

 User Experience Design: You will work with UX leads, business, product, and engineers

to develop high quality user-centered solutions.

 Collaboration: You will be part of creative brainstorming, ideation, rapid-prototyping,

and other problem-solving with user experience and graphic designers, engineers and

other stakeholders on multiple projects. This also includes strong collaboration and

alignment with teams responsible for online and mobile experiences to ensure

customers' needs are met across all media.

 Documentation: You will be delivering and/or contributing to create briefs, user

scenarios and storyboards, text strings, flow charts, annotated wireframes, and any

other documentation that defines the user experience while providing direction to

technical writers creating specification documents and approving the final specs.

 Research Participation: You will be working closely with our internal user researchers to

support usability and focus group test plans as well as prototype support (paper or

interactive prototypes, as appropriate).

 Project Execution and support: You will be the user advocate supporting features and

products throughout the project lifecycle ensuring the best experience gets

implemented. This includes software development support, reviews, presentations, and

of course making sure your high quality deliverables meet deadlines.

 Team Culture: Help to foster a fun, collaborative and supportive culture in which we are

able to make career defining work.

Desired Soft Skills & Talents

 Initiative: A dedication to driving projects, anticipating challenges, meeting deadlines,

and managing time.

 Inquisitive: Naturally curious about new technology and hardware, and its relevance and

value to people.

 Problem Solving: Develop an understanding of the unique needs of each market, digest

the goals and challenges of each project, create implementable solution options,

identify pros/cons and make recommendations.

 Collaboration: Work effectively within and across teams with multiple personality types

and cultural backgrounds. Contribute productively and respectfully to debates during

solution development.

 Communication: Crystal clarity in speech, writing, and presentations to a variety of

audiences (ex: engineers, managers, executives).

 Receptivity: Able to learn quickly and apply new knowledge adeptly.

 Agility: Works comfortably in a fast-paced, evolving environment.

Required Knowledge & Experience

 Degree in Information Architecture, Interaction Design, HCI, UX or

equivalent in related work experience

 Minimum 1-2 years experience in user-centered design, user requirements analysis and

usability testing/user research.

 Proficient in industry-standard design processes.

 Online portfolio required, demonstrating:

o Exceptional web, consumer electronics and/or similar entertainment product

design that is well-thought out and of high quality

o Examples of cross-platform design that demonstrates the ability to account for

considerations across multiple devices or screens

o Ability to write accurate, clear, concise and thorough specification documents

that ensure optimal implementation

o Experience designing innovative solutions for the TV (10’ Design) a plus

 Software proficiency

o Adobe Design Suite

o Omnigraffle, Axure or equivalent

o Microsoft Word, Excel, and PowerPoint

 A passion for TV and entertainment!

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