The Technical Communications team strives to deliver the highest quality product user manuals to our biotechnology client's customers. The Associate Technical Writer will set up product manuals based on existing templates and handle reviews and approvals under the supervision of the Technical Communications team.
Revise product manuals as needed.
Manage all revision project day-to-day work.
Prepare and send files for review and approval and track files sent and received.
Identify and help resolve technical issues/questions that arise during project.
Identify and suggest improvements to processes and deliverables.
Insure quality requirements are met.
Work with minimal supervision and manage time effectively.
Deliver under tight deadlines.
Identify and communicate risks to project deadlines in advance.
Follow all processes, style guides, templates, and brand guidelines to extent identified by team.
Strong project management, communication, and critical thinking skills.
Keen attention to detail and high regard for quality.
Ability to quickly learn new processes and software tools.
Experience with technical writing. Experience developing product user manuals preferred.
Experience with DITA and XML authoring tools preferred.
Expertise in FrameMaker, InDesign, RoboHelp, or Word desirable.
Experience with HTML and CSS markup languages a plus.
Education: Bachelor’s degree in a scientific discipline. Advanced degree preferred.