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Associate Product Manager (Business Process Focus)

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Our client, a Major Global Retailer, is looking for an Associate Product Manager to join their team. In this role, you will focus on creating Business Process documents, working closely with the eCommerce business leads. You'll be responsible for driving the translation of their business processes into descriptive documents that outline what each business area does. This is a wonderful opportunity to learn about end to end eCommerce!

Daily responsibilities will include:
• Leading the business area discovery process, identifying the business areas as they exist today and uncovering new areas that have not been mapped out yet.
• Collaborating with the business during discovery to describe and document the roles, processes, systems, tools, documents, and training materials that are used to do the daily work accomplished by that particular business area.
• Prioritizing of business areas, mapping the highest impact ones first, and maintaining the timeline for documenting the remaining business areas.
• Working closely with business leads to achieve “hand-off” of these described areas, delivered as a finished Confluence site to the business leads for them to own future updates and modifications.

Successful candidates will have:
• Demonstrated success documenting business processes and collaborating cross-functionally to gather the needed data
• A proven track record in writing logical, detailed and complete business process documentation or product requirements
• Ability to develop detailed process flows and communicate them clearly
• An understanding of technology and how it enables business goals
• Relevant professional experience within technology product/program management, project management involving business process mapping/reengineering, or management consulting
• Online retail and/or marketing/strategy experience
• Strong business acumen and quantitative and analytical problem solving skills
• Excellent communication skills enabling strong cross functional relationships, internally and externally
• Experience with Confluence and Visio is a plus.

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