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Associate Community Manager

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ASSOCIATE COMMUNITY MANAGER

START DATE: ASAP

CONTRACT: 1 YEAR

LOCATION: SEATTLE, WA

PAY:  $25/HR

** A FORTUNE 500 RETAIL COMPANY IS LOOKING FOR AN EXCEPTIONAL ASSOCIATE COMMUNITY MANAGER! **

 

JOB DESCRIPTION:

  • Work closely with strategic planners, internal stakeholders and agencies on social media strategy and editorial calendar development
  • Proactively manage branded social media channels and editorial calendars across brands – following process and delivering on schedule
  • Help drive content development – strategy through execution – providing a social perspective on the work
  • Provide creative format recommendations by channel (paid or unpaid) that best deliver against campaign objectives
  • Curate content from internal and external sources and share across appropriate social channels
  • Posting to social channels: maintain a consistent voice across channels aligned with branding and target audience
  • Engage, spark discussions, surprise and delight customers across social channels
  • Monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation
  • Discover trending topics, community needs, and interests of target audience across social media, adjusting content and messaging accordingly
  • Generate insight into community performance and provide recommendations for improvement

 

MUST HAVE:

  • Familiarity with social media and online engagement tools (e.g. Crimson Hexagon, Hootsuite, etc)
  • A driving passion for social media, building community, interacting with consumer audiences.
  • Strong verbal and written communication skills.
  • Excellent organizational, time and self-management skills.
  • Ability to execute brand voice guidelines in social content.
  • Understanding of the basic mechanisms of paid media in social channels.
  • Motivated, energetic self-starter with strong problem solving skills.
  • In-depth familiarity with major and emerging social media platforms. (Strong interest and experience with Twitter, G+, YouTube)
  • Strong knowledge of platform capabilities
  • Passion for digital marketing
  • Team leadership
  • Energized by working in a fast paced organization

 

 

 

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