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Assoc. eCommerce Manager

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ASSOCIATE ECOMMERCE MANAGER
LOCATION: San Jose
START DATE: ASAP
CONTRACT: 1-Year | Mon-Fri | 40 hours/week
PAY: $35-$45/hour

In this role, the Associate eCommerce Manager will work with a number of contacts both within and outside the business to optimize the customer experience and marketing of these categories.

RESPONSIBILITIES INCLUDE:
• Working directly with Local and vertical team members to merchandise events, including building event pages and ensuring the end-to-end experience of events from all traffic channels is high quality.
• Working with various teams to build and maintain landing pages, storefronts, finders, and other features to help buyers navigate our myriad product listings.
• Pulling and analyzing performance metrics (traffic, clicks, purchases, etc.), using the data to optimize existing campaigns and plan future ones.
• Representing Local to other teams,such as relationship marketing, Internet marketing, business development, account management, and product management in order to continually improve product visibility and customer experience.
• Working directly with sellers and manufacturers to launch products, create brand stores and on-board sellers for maximum efficiency and customer reach. You will also be responsible for stewardship of the brand, the sellers’ brand, and the product brand itself.
• While there is an administrative component to the work, you would also be a significant stakeholder in projects representing the entire business unit.

JOB REQUIREMENTS:
• You must be highly thoughtful of customer needs and produce a site experience that meets them at the same time as it withstands competition and is exceptional within the online space.
• Attention to detail is key; you will be creating customer-facing content on a daily basis and must be able to write compelling copy, merchandise a visually appealing page, and understand how this page fits within an overall customer journey to ensure that it does so seamlessly.
• An ability to understand and respond to performance metrics is important; optimizing live events and pages based on customers’ real-time response to them will be important as we continue to learn how to delight our Local shoppers and impress our seller partners.

EDUCATION:
• Bachelors degree required.

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