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Assistant Web Producer

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**A FORTUNE 500 RETAILER IS LOOKING FOR AN ASSISTANT WEB PRODUCER TO JOIN THEIR GLOBAL ONLINE TEAM ASAP**

In this critical role, you will support the overall operations and quality assurance of our client's website - this includes site content and promotional activity. You will work closely with your manager and other cross functional partners to resolve defects found on the production site and within the website tools.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Website & Email
• Works within content management tool to execute all scheduled website updates.
• Performs the final assessment and approval of marketing content, website promotions, and emails prior to publishing. Requires hands-on testing of the following website components:
o copy – including marketing copy, alt tags
o page links – ensure proper page loads
o product image accuracy
o all expected content is viewable on correct page
o tests both static and flash (if available) versions of content
o regularly place complete orders in checkout
o browser compatibility, including Firefox, IE, and Safari
o promo code validation
• Coordinates review and final sign-off of website content with other Production team members; documents feedback and manages any required changes.
• Owns the documentation, maintenance, and communication of the weekly marketing push schedule; works with manager to ensure accuracy on an on-going basis.
• Partners with 3rd party email vendor to deliver files and documents necessary to distribute marketing emails on a regular basis.

Site Features/Customer Experience
• Works closely with team in tracking and troubleshooting defects found, clearly communicating issues and the potential root cause. Escalates issues and recommendations with an appropriate level of urgency.
• Assists team on various projects to help improve the overall site experience.
• May be asked to assist with special projects as needed.


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