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Assistant Producer, Site & Content Experience

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Position: Assistant Producer - E-commerce
Type of role: long term contract, onsite, full time
Pay range: DOE
Location: SF
Experience Level: 1-2 years

A major beauty retailer is looking for an Assistant Producer. This person will be responsible for supporting the execution and management of category and brands and smaller content projects on the website. You'll work with Program Managers, Product Production, IT, Merchandising, Copywriting, Proofreading, Design and Marketing.

RESPONSIBILITIES
• Responsible for the on-time, on-strategy, high-quality execution of category and brand projects and site updates using content management system (ATG/BCC).
• Provide support for the content production team on content development projects related to brands and categories.
• Maintain understanding of site standards, functionality, and available resources in order to quickly diagnose best course of action for project execution – partner closely with IT to resolve issues and to build new functionality
• Works with cross-functional teams to mitigate issues related to delivery and escalates critical issues to Producer. Provides input to Producer on the development of alternative solutions
• Responsible for clear communication across the cross-functional team to ensure that all team members are updated on project milestones, decisions, status, and delivery
• Ability to troubleshoot and problem solve technical issues with content set up
• Manage production approval process with cross-functional teams as necessary
• Manage category product updates on a weekly basis
• QA site content daily and provide signoff for content release

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