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Agency Principal - Digital Research

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This is a unique position - An agency lead, for a small yet highly successful, independently owned Australian agency focused on developing long term, strategic road maps to solve their client's business problems. Driving the business vision for a team of UX researchers, business analysts, strategists and designers, this role will see you leading and building client relationships and focusing largely on new business development. Your in-depth understanding of digital, analytics, research and user experience will educate and inspire clients.

This agency houses a team of specialists in research, insights and strategy delivering the best ROI for clients on their digital offerings. They're not a one-stop-shop focused on producing websites, they're a strategy led team motivated by solving business problems.

This role is a lead role, driving new business and the agency vision.

Core responsibilities and skills:
· Build and manage customer relationships;
· Identify new business opportunities for the Sydney office;
· Negotiate and close business deals by writing proposals and liaising with clients;
· Maintain knowledge of the current market conditions;
· Work with the marketing staff, Melbourne Group Account Manager, Directors and Practice Leads to increase sales opportunities and thereby maximize revenue for the organization;
· Prospect for new clients and turn into increased business;
· Grow and retain existing accounts in Sydney;
· Develop and nurture the pipeline of business coming into the Sydney office;
· Work alongside and mentor the consulting staff n managing client relationships and understanding future customer needs;
· Present business development training and mentoring to internal staff, particularly Sales Support staff;
· Submit weekly/monthly progress reports;
· Assist in the management of the Sydney office’s P&L

To apply to this position or to find out more please get in touch - email Sandra Benskin sbenskin@firebrandtalent.com

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