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Affiliate Marketing Associate

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An Associate, Affiliate is distinguished by a dedicated focus to customer satisfaction, realized through strong verbal and written communication skills. The Associate will be responsible for providing superior customer support while onboarding our Merchant partners and managing a portfolio of new account launches. He/she should excel at relationship building, analyzing marketing campaigns and be self motivated. The successful candidate will be an aggressive self starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day. The employee must have the ability to execute special assignments and tasks under only general supervision. This position provides high growth potential for candidates looking to build a career in a growing industry.

About this role:
• Responsible for day-to-day affiliate program launch, process and QA
• Complete and analyze all new client accounts to assure all required assets exist
• Conduct ongoing analysis and manage client pipeline to deliver on our onboarding commitments and to assure activation within given timeframes
• Utilize data, perform competitive research and audits to provide payout recommendations, along with creative and promotional best practices during onboarding phase
• Focus on relationship building and strong customer support to provide an exceptional onboarding experience
• Provide guidance on affiliate program management, expectations and recommendation strategy upon program launch
• Provide best practices while assisting client in compiling and building creative assets and marketing material
• Ensuring best practices are used in account management overall
• Collaborate with client to execute against client objectives
• Participate in client kick-off calls, product demonstrations, and provide support throughout launch process
• Have understanding of internet marketing and promotional methods such as PPC, SEO, and Loyalty etc.
• Assist with ongoing training and product development to merchant partners and colleagues
• Responsible for updates to product and training documentation, both internal and external

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