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Advertising Account Executive

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Currently seeking an experienced Advertising Account Manager with Customer Loyalty & Lifecycle Marketing experience with Financial Services clients. **This is NOT a sales role**

This position is a 12-18 month contract, working normal business hours (Monday-Friday) and on-site at our client's Wilmington, Delaware location (medical/vision/dental benefits and 401k avaialble.)
** Remote work for this role is NOT an option**

Account Executive should have at least 3 years of recent experience managing advertising campaigns at an established Marketing/Advertising Agency with financial services clients or directly for a financial services client's creative/marketing/internal ad agency team.

Selected candidate will manage the relationship between the ad agency and the bank's internal and external marketing partners. They will conduct the affairs and activities of the agency ensuring client delight, sustained results and continued growth and profitability.

Requirements of the role:
• Demonstrate understanding of segmentation, conversion, customer retention, cross-sell and campaign ROI.
• Plan, coordinate, and direct client repeat, cross-sell and Rewards marketing projects for clients.
• Proactively manage day-to-day responsibilities on assigned projects including but not limited to job starts, change orders, client markups, status reports, team and client meetings and all client deliverables.
• Manage the job life cycle inclusive of assigning appropriate project complexity levels, managing schedules across all active jobs and closing out jobs in FileMaker through communication with Traffic.
• Communicate with clients through meetings, telephone calls, status reports.
• Confer with clients to determine advertising requirements and budget.
• Coordinate projects through interaction with creative team, production staff and clients.
• Engage with Agency Integration where needed, and participate in driving consistency across all channels.
• Attend and present in creative review, client meetings and governance where appropriate.
• Deliver all projects to the client within the established line of business Service Level Agreements (SLAs).
• Demonstrate the ability to consistently achieve high client service standards and manage multiple client relationships throughout any given assignment.
• Support out of scope billing where appropriate by confirming funding source and providing billing information on a monthly basis.
• Adhere to internal agency's strict policies and procedures.
• Participate in ongoing education to build business acumen.

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