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Account Manager w/Project Management Experience

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If you enjoy supervising projects, expanding business, and creating client solutions, this is the job for you! Take a peak at the description. If this is a fit for you, apply + respond via email with your availability, resume, and salary requirements.

We look forward to connecting you with our awesome clients!


The ideal candidate will work closely with our creative team from concept to completion.

Roles & Responsibilities:

Account Manager/Interactive Project Manager
• Acts as the key project lead on 10-20 assigned projects. Serves as the liaison between the client and the internal team members assigned to each project.
• Work directly with the new business and creative teams as the lead in managing all key deliverables of a project from the initial scoping call to the project launch.
• Regular responsibilities will include:
o Time & budget management
o Client relations
o Client meetings
o Project planning
o Project billing
o Submitting change requests for existing project(s)
o Scoping new projects
o Resource management
• Other third party vendors working with assigned projects
o Quality assurance compliance
o Branding

• Be the single point of contact to the client for all project related issues and deliverables.
• Be the communication hub for the client, creative team and management. Manage project expectations with all constituents.
• Work with the client to determine the initial requirements by authoring scenarios, use cases, and functional specifications. This is usually done in conjunction with a creative director and/or developer.
• Understand the creative and technical solution(s) and communicate the solution to the client in casual and professional language.
• Should have an understanding of mobile technology, interactive and web deliverables, including: motion graphics, HTML, native mobile and web apps.
• Accountable for upholding the project statement of work.
• Determine and manage the project schedule and deliverables. Plan internal and external releases.
• Manage the project team for all aspects of the project.
• Ensure that the production process is followed and our quality standards are met.
• Track hours and expenses related to the project and manage these within the project budget.
• Issue status reports to the client and internal management as needed.
• Work with accounts receivable to approve invoices to the client.
• At the direction of new business team, participate in proposal development and solution definition to ensure the solution and estimates are in line with the latest development and project management practices.
• Maintain client relationships and work with the accounts to maintain recurring revenue and additional up sales for each account.

Professional Skills:
• An innovative, customer-focused and solution-oriented mindset.
• Demonstrate solid leadership, confidence and team work, with logical decision-making skills while maintaining an open-mind to new ideas and processes.
• Excellent verbal, written, presentation and interpersonal communication skills.
• Strong attention to detail and focus on task completion is critical.
• Strong interactive / digital knowledge is a plus.
• Ability to work in cross-functional teams and in high pressure situations.
• Ability to manage stress.
• Willingness to simultaneously tackle multiple projects and challenges.
• Desire to create sustainable businesses and innovative user experiences for the largest brands on the web.


Work Experience:
• Minimum of 5 years of agency experience as an Account Manager/Project Manager.
• Minimum of 2 years of interactive and multimedia experience is preferred.
• References required.

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