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Account Manager (full time)

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Our client is looking for an account manager to support the company’s branding division. This position is responsible for managing the flow of new branding and design projects from start to finish. This role assists the company’s sales team and Brand Studio Manager in coordinating and tracking resources, project details, project scope, and client communication.

Essential duties and responsibilities include the following:

  • Develop project schedules from start to finish, noting internal and external milestones
  • Monitor project progress with various tools to ensure that resources are properly allocated and that proposed financial parameters are being met to ultimately measure each project’s profitability and financial success
  • Participate in planning and problem solving sessions with creative and vendor support teams
  • Coordinate content from client to creative team
  • Participate in drafting of sales proposals & project based estimates
  • Draft issue, track, and complete work orders & change of work orders from start to finish
  • Clearly communicate the progress initiatives to internal and external stakeholders on a daily/weekly basis
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives
  • Identify and communicate out-of-scope requests
  • Ensure overall client satisfaction and build sustainable client partnerships
  • Maintain physical samples and file archives
  • Participate in marketing efforts as needed

  • Requirements:
  • 3-5 years of experience
  • BA/BS degree and/or equivalent experience
  • Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Previous experience in a creative agency (preferred)
  • Excellent verbal and written communication skills
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