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Account Manager (Direct Hire)-MUST HAVE AGENCY and PHARMA experience

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We are working closely with a Healthcare Technology firm that is looking to grow their accounts team. If selected, you will join a team of about 20 accounts people who value a strong company culture and great work-life balance. Say goodbye to long hours!

Success will be measured by effective management, on-time campaign delivery, and increased client satisfaction in assigned client portfolio.

YOU:

Sets clear expectations for deliverables and communicates detail and timing to client and internal teams supporting program development and execution across a range of clients
Builds and maintains strong client relationships that will drive smooth project development and execution and positively impact future business
Ability to fully execute on the goals and expectations set by Senior Leadership
Meeting consistently with internal and external teams to manage timelines, assets, progress, and client deliverables
Ensuring their actions result in client satisfaction with deliverables and the service provided, including customer interface, program effectiveness, and timing
Effective and timely escalation related to assigned campaigns to ensure minimal client, timing and revenue impact
Driving all requisite client reviews and approvals, including Medical Legal Regulatory reviews; consolidating client feedback and leading discussions with internal team members
Coordinates a cross-functional team for the creative and technical development of each campaign
Drives the definition and execution of campaign optimizations and measures their impact

Qualifications:
4-year Bachelors degree preferred or will consider related client services experience.
Minimum of 3 years of experience with a combination of digital, agency and healthcare experience.
Minimum of 3 years of experience which can be a combination of account management and project management.
Clearly and concisely communicate in written formats (emails, written proposals, etc.), showing mastery of material, concepts and the ability to articulate the key point(s) without ambiguity or equivocation)
Knowledge of Internet technologies
Knowledge of marketing-related creative process (marketing or agency experience preferred, especially within the pharmaceutical industry) a plus
Experience with medical/legal review process within pharmaceutical industry strongly desired; equivalent experience in a highly regulated industry may substitute

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