Responsibilities Manage and develop relationships with Business Partners. Build strong “trusted advisor” relationships with Business Partners and other partners across the organization to ensure that advertising programs meet launch and in-store deadlines.
Build rapport and respect with stakeholders and Business Partners to impact and influence outcomes beneficial to the business.
Anticipate requests and understand and fulfill information needs of Business and Advertising partners.
Be able to negotiate compromises, have difficult conversations, and manage up/across/down within and across teams in a positive and collaborative spirit.
Seamless delivery of advertising work.
Lead the collaborative development of retail advertising projects within the Account Service team, across Advertising functions, and with other internal and external resources to deliver work that is on-time, on-budget, and on-strategy.
Apply ‘lessons learned’ and continuously improve the way that work is developed and delivered – champion Innovation in the execution of advertising. Allocate resources appropriately to projects, understanding work in the pipeline and anticipating needs and requests.
Project Management: Superior project management and organizational skills – proven ability to manage multiple projects concurrently (advertising agency experience strongly preferred)
Demonstrated capability to deliver work and provide positive leadership in fast-paced, multi-project team-oriented environment – is flexible and can tolerate ambiguity and still operate effectively
Expertise in developing print, POP, web, direct mail, collateral
Communication Skills: Communicate effectively at all levels, across departments, and with Business Partners – is able to adjust interaction and communications styles for different audiences and situations
Drive impactful verbal and written standards within team for high-quality Business Partner work
Demonstrate an ability to “read” a situation and react appropriately to solve issues
Demonstrate leadership in collaborative discussions that drive to consensus – understands who has ‘the d’ and can lead discussions diplomatically with disagreements so people walk-away feeling good
Teamwork & Collaboration: Consistently demonstrate willingness to take on new responsibilities
Is a strong team builder with Business Partner and cross-capability teams, clarifying roles and responsibilities – inspire teams to strive for exceptional work
Client Management: Create visible presence with senior Business Partners – generates respect for self, Account Service, and Advertising
Demonstrate success at handling difficult Business Partner situations (and have tough conversations) with professionalism, problem-solving skills, and care
Inspire confidence in our team, elevates our value, and capabilities
Business Leadership: Champion of Business Partners ‘business’ – ability to learn the business quickly and proactively – and apply knowledge to bring advertising perspective, POVs and recommendations to help partners grow their business
Track record of leading program executions that have driven strong, measurable business results