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Account Manager

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The Account Manage supports a growing client base delivering business, marketing, sales and communications solutions across multiple industries.

 

  • Delivers a client experience that develops long-term relationships

  • Provides strategic direction

  • Ensures all client deliverables are on time and on strategy

  • Independently lead client business and relationships to become a trusted adviser to clients 


  • Drive high levels of client satisfaction 


  • Proactively identify opportunities to increase revenue stream through efficiencies gained or through generation of 
new ideas

  • Lead business presentations and SOW development for existing clients and participate in new business efforts

  • Collaborate with all internal functions including strategic, creative and administrative teams 


  • Develop and maintain processes related to account services delivery and collaborate on overall firm process 


  • Evaluate and analyze client efforts, and recommend how to optimize performance against strategic goals 


     

    Experience:

  • BS in Communications or Marketing

  • 5+ years of communications/marketing experience with increasing levels of responsibility

  • Able to multi-task and juggle numerous projects and clients

  • Strong digital experience: Web, multimedia, SEM, social media, etc.

  • Exceptional verbal and written communication skills – copywriting experience is a plus

  • Strong senior presence and the ability to persuasively communicate at a VP+ level

  • Commitment to delivering creative solutions

  • Experience with advanced concepts in business strategy, marketing, and sales

  • Experience with developing company brand strategy and messaging

  • Experience managing the end-to-end customer experience

  • Ability to achieve success in an unstructured environment

  • Consulting experience and the desire to help companies “solve problems”

  • Extremely organized and detail-oriented

  • The ability to “roll up your sleeves” to execute engagements in an entrepreneurial environment

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