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Account Manager

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The Account Manager is a full-time contract position, serves as the primary liaison between the Ad Agency and their assigned accounts and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides counsel to help the account meet their business objectives. 

KNOWLEDGE / SKILLS 
• Maintain knowledge of our client's guidelines including, but not limited to, corporate branding, promotional material development, ePASS and ZINC review and corporate compliance 
• Possess a thorough understanding of their accounts’ role and function within our client 
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving 
• Demonstrate critical creative thinking and problem solving skills 
• Demonstrate clear and concise written and verbal communication skills 
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload 
• Possess ability to work in a high-volume, rapidly paced environment 

PROJECT/PROCESS MANAGEMENT 
• Facilitate the development of creative briefs 
• Recommend key tactics that align with the goals of the account 
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders 
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to 
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget 
• Develop annual forecasts 
• Conduct financial reconciliations on a monthly basis 
• Track time on a daily basis 

ACCOUNTABILITY / SCOPE 
• Reports onsite to Ad Agency Group Account Director 
• Partners with creative team on project initiatives 
• Accountable for creative/tactical execution, compliance to all related guidelines and budget 
• Adherence to all company-wide financial policies 

QUALIFICATIONS 
• Bachelor degree required 
• 10-15 years of ad agency account management experience required 
• Pharmaceutical industry experience a plus 
• Strong digital background 
• Excellent communications skills: verbal, presentation, written 
• High energy, positive, organized individual 
• Ability to manage high volume project scope in a fast paced creative environment 
• Great collaborator with ability to focus on the small details 

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