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Account Manager

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Our client, a brand development and design consultancy downtown San Diego, seeks a full-time Account Manager. 

 DESCRIPTION:
You play an important role in delivering productive, collaborative Client relationships. In fact, you are responsible for a healthy day to day management of your accounts.
 
You build instant trust and your ‘can do’ attitude is infectious. You are a safe pair of hands who can work closely with the client to establish strategies and with the internal team to execute those strategies. You possess a strong work ethic, are a team player, problem solver, and have excellent interpersonal, verbal and written communication skills.

DUTIES & RESPONSIBILITIES:

Relationships

  • Works directly into the VP and CEO
  • Manages, supports and trains Brand Executives, Brand Coordinators, and Interns to provide the utmost level of client service and meet the objectives of the agency

 
Brand Management

  • Handle all aspects of the day to day client relationship management for specific assigned accounts
  • Provides the utmost level of Client service ensuring daily communication
  • Ensures in all interactions they lead the Client, rather than take orders
  • Plans, develops and executes marketing initiatives
  • Manages the teams project schedules, budgets and resources to ensure campaigns are delivered on time and on budget
  • Leads the internal Agency team to deliver work of the the highest quality – on time and on budget (BLVR stamp)
  • Evaluates creative solutions and helps to sell the work

 
Strategic

  • Collaborate with other Team Members to develop and present strategies and appropriate POVs to clients
  • Be the “subject matter expert,”on the Client’s business and industry and lead the agency team in understanding and knowing this information and translating it into opportunity for the client and agency
  • Provide feedback and counsel to account staff to meet Account Service team objectives

 
Financial

  • Develop and manage the campaign budget projections, tracking and billing
  • Clearly communicates when projects are out of scope and manages these to either be estimated or prioritized based on approved hours
  • Promote the expansion of creative projects with existing clients

 

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