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Account Manager / Account Executive

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Growing Ad Agency is looking to add an Account Manager to their team. The ACCOUNT MANAGER is responsible for the relationship between the agency and clients. The Account Manager will generally look after client needs through direct contact, liaison, and the marshalling of agency resources. As the key, day-to-day agency representative to the client they will maintain a highly responsive service orientation in all transactions. They must be knowledgeable in both the client’s business and the agency business. Involved from new business meetings and pitches through project completion, the Account Manager is responsible for initiating proposals and project plans, then guiding the project through development and creative. An effective problem-solver on a day-to-day basis, the Account Manager must be adept at anticipating problems and recognizing opportunities.

Responsibilities:
• Works closely with creative, production and account service staff reviewing all creative concepts to confirm whether they meet strategic goals before delivery to the client for approval.
• Reviews all strategic and media decisions formulated by the various operating departments before they are delivered to the client.
• Develops relationships with clients and works closely with them to learn their business and communication needs.
• Gathers the necessary information to plan and implement each client project. This information is then passed to the Account Coordinator to initiate project in agency production system.
• Works in a proactive manner to provide client marketing plans with the greatest amount of added value through communications.
• Analyzes client input, together with background knowledge, research, field feedback, etc., to produce full communications plans.
• Devises communications strategy.
• Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required; ensures that advertising strategies are clearly defined, approved by clients, and understood by the creative and media groups.
• In the absence of creative and media personnel, presents and effectively sells communications plans, concepts, media and interactive marketing plans to clients; where creative and media personnel are present, supports them in selling concepts and plans.
• Manages time and financial resources to ensure projects are on time and on budget. Provides clients with budget updates.
• Keeps apprised of all relevant client, industry and market developments.
• Coordinates and authorizes quotations for client approval.
• Liaises with research personnel and other non-creative freelance resources.
• Checks and approves copy, design, and production art, and coordinates client approval of same.
• Coordinates project timing and budgets with all relevant agency personnel.
• Prepares month-end overviews of client’s current activities, and monthly revenue forecasts, plus plans for future development of accounts.
• Seeks out new business opportunities with new and existing clients.
• Represents the agency at industry functions—promotes the agency at every
opportunity. Is fully familiar with agency credentials and specialties.
• Continuously works to upgrade knowledge and skills through available reading, courses and seminars.

Must haves:
• Agency experience required.
• Extremely organized, with solid project management skills.
• Confident in their skills in both marketing and also the financial aspect of client billing and estimating.
• Finesse to handle difficult client situations
• Big picture thinker who can also keep sight of the details.

This is a temp-to-hire positions. Local candidates will be considered. Please submit resume, salary history and requirements asap.

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