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Account Executive

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Small, creative agency seeks Account Executive to build and maintain close relationships with all key clients, and assist in developing integrated media campaigns. The Account Executive will have project management experience, and will help the agency implement the direction of the digital strategy. In this role, the Account Executive will work closely with the COO and clients to identify needs and/or challenges and recommend targeted solutions that incorporate appropriate digital products and services. Someone who possesses project management orientation is essential, as well as an ability to engender trust and confidence with clients!

Responsibilities:

Act as point of contact for assigned clients; escalate, track and solve client issues
Develop and maintain strong active relationships with key client stakeholders
Develop in-depth knowledge of the industry and client business needs
Identify opportunities for performance improvement and upsell.
Provide client reporting on an as-needed basis
Visit clients for meet and greet and/or presenting performance data and additional products and services--both formal and informal
Developing project estimates.
Developing project plans.
Assisting with creation of project scopes and proposals (deliverables, schedules, budgets, etc.)
Developing and maintaining critical issues documents.
Conducting project status meetings.
Preparing billing and forecast incomes.
Working with Account Executives, Copywriters, Art Directors, Developers and Coordinators to fulfill client requests and expectations.
Providing Clients with all production schedules and critical milestones.

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