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Account Executive - Retail

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Overview
Our client, a leading global high street retailer, is looking for a creative and driven Account Executive to join their London office on a rolling contract (realistically for 12 months).

Working within the in-house creative team you will be responsible for providing client service and driving digital channels and projects. You’ll be responsible for the client relationship and management of campaign delivery from concept through to completion.

Key responsibilities
• Take responsibility of own projects, take briefs, make sense of them, add value and push back if necessary
• To sit between clients, traffic, designers and producers and coordinate and identify/relay questions and issues, to deliver projects on time
• Managing campaign costs, collating cost estimates
• QC, proofing of all materials that leave the department, ensuring all are on brief before sharing with the client and ensuring all amends have been carried out
• Update clients regularly on the progress of their projects
• Maintain strong relationships with client contacts & external agencies
• Compilation of presentations and other materials as required
• To input jobs onto the CASS workflow system
• Working closely with the client service managers, assist in briefing in the creative team and studio for any projects they are managing
• Ensure all work coming from the creative team answers the client briefing, have a creative input as required to ensure this happens
• Ensure timelines are communicated and adhered to by all relevant parties
• Be responsible for the set up of creative briefing meetings where appropriate

Key criteria
• An additional European language is hugely beneficial.
• 1-2 years experience in an account management or project management role, ideally within a creative agency
• Demonstrate great ability to multitask
• Strong written and communication skills
• Excellent attention to detail
• Have good creative judgment skills and knowledge of print and media
• Build good relationships with creative teams
• The ability to judge creative and ensure it meets the client objective
• Strong practical knowledge of Microsoft Excel, PowerPoint and Word
• Knowledge and understanding of the retail environment and retail marketing (beneficial but not essential)
• An understanding of the digital marketing process
• Good knowledge of print and production processes

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