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Account Director

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One of our clients here in NYC is looking for a Technical PM:

Responsibilities:
Client management. Serve as the primary point of contact for a portfolio of client accounts on a long-term or short-term basis, marshaling resources from within and outside BSD to determine the objectives of each client, develop a plan to execute against them, ensure that expectations are set and met, and leverage client satisfaction into future revenue opportunities. Address and resolve client issues in an effort to continually improve the business outcomes of our clients.

Program and project management. The position involves significant program and project leadership responsibilities, including planning and scheduling, cost estimating, and delivery management.

Strategy. Work collaboratively with our strategy and creative teams to interpret client needs and business challenges into inspiring creative briefs. Be sounding board for the client in building consensus and navigating new and/or perceived risky initiatives for the client’s organization. Write and produce client-facing proposals and memoranda, presentations, strategic plans, and other materials, both independently and in collaboration with BSD’s strategic and creative teams.

Sales support. Provide support in targeting, pursuing, and closing engagements with corporate, institutional, political, and nonprofit association clients, by presenting the capabilities of BSD accurately and compellingly and helping to make the case for retaining BSD.

Qualifications:
6+ years experience in marketing (preferably digital), or a related area of responsibility.
Be a natural communicator and organizer of people
Have an obsession with detail
Love new digital platforms, tools and social networks
Have deep expertise in customer conversion funnel strategies and testing methodologies.
Help to devise social media, mobile, or other web development strategies that integrate with e-mail campaigns
Experience with CRM technologies and data analysis
Experience in selling and/or delivering Internet-based marketing programs
Excellent written and oral communication skills
Some technical experience with Web technologies, content management systems, etc., or the necessary facility and willingness to learn, in order to be able to communicate clearly and accurately about BSD’s products and capabilities

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