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Account Director - Agency Experience Required

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We are helping our client, a small design and branding agency located in Austin, find an account director. This individual will have exceptional client relationship and project management skills to assist the agency in delivering breakthrough work. You’ll play a pivotal role in developing original strategic, creative concepts and approaches as well as overseeing client projects all the way through execution. You’ll also act as a mentor to Account and Assistant Account Managers while working seamlessly across departments to deliver the best work possible.

This is a full-time opportunity located in west Austin that kicks-off in June.

Job Description

  • Successfully manage multiple, complex marketing projects simultaneously
  • Maintain positive client relationships to maximize customer satisfaction and increase sales
  • Provide guidance to clients and internal staff simultaneously, especially in the areas of campaign/program development, strategic planning and tactical implementation
  • Represent the agency at industry events to increase brand visibility, solidify client relationships and increase sales
  • Continually drive the improvement of all facets of customer experiences
  • Support ongoing sales activities such as new client presentations, project planning and ongoing client communications
  • Provide leadership to the internal team, reinforce the company vision both internally and externally
  • Collaborate with the executive team to continue to grow the agency, improve both process and creative quality while supporting staff development

Desired Skills and Experience

  • Strong organizational skills and attention to detail
  • Ability to maintain flexibility while managing multiple, complex, fast-moving projects simultaneously
  • 10 + years account service experience in an agency 
  • Ability to lead and work well with others 
  • Ability to manage support staff as required
  • Exceptional customer service skills
  • Relevant industry experience and ability to quickly grasp technical content
  • BA/BS in advertising or related field

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