MAJOR AREAS OF ACCOUNTABILITY
Owns the flow of projects through the Creative Services department.
Understands Creative Services timelines/dependencies for typical marketing communications projects within client.
Initiates projects by identifying and applying appropriate project schedules in Noosh Project Management System, and assigning jobs based on manager input and resource availability.
Day to day tactical contact for client and creative team.
Monitors internal and external schedule changes and makes adjustments as necessary in Noosh.
Identifies issues that may impact project completion.
Coordinates approval process with client and creative team.
Leads status meeting with client and creative team. Responsible for creating and maintaining weekly status report.
Maintains complete and accurate files on all assigned marketing projects.
Identifies problems and suggests changes and solutions in policy and procedure when necessary.
Helps ensure positive client and creative work environment.
Attends and participates fully in training sessions. Continually updates personal technical knowledge of Workfront (Tracking & Scheduling)
Owns all steps in “Account Coordinator Core Requirements” (available separately but described above)
RESPONSIBILITY FOR WORK OF OTHERS
Position Routinely Interacts with:
Client Representatives (up to managers)
Creative Services Managers
Creative Services Writers, Artists, Production and Technical staff
Outside agency partners
Education & Experience
2 years project coordination experience (or equivalent) critical
2-4 years experience in marketing, communications or related field a plus
Degree (2 or 4 year) in Marketing Communications or related field
Knowledge and Skills
Detail orientation, professionalism and resilience in a high stress environment.
Knowledge of creative process for print and digital work.
Problem solving skills for standard, tactical project management activities.
Proficient with Microsoft Office Suite (primarily WORD).
Technical proficiency in department project management system preferred.
Applicant should be self-motivated, extremely organized and have strong inter-personal and communications skills with a focus on technology as a tool for productivity.
Able to manage multiple projects simultaneously.
Solid verbal and written communication skills.