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7- Virtual Content Editors

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The Content Team creates the hotel descriptions the clients brand websites. Content Editors collect and input property data into tools, may call hotels for additional information (using Skype), and use a tool to answer questions about the content to ensure all areas are completed.
Editors may also be asked to train hoteliers in use of proprietary tools.

This role combines ability to learn and explain tools and software, attention to detail, and customer-service skills. The processes may change according to business needs.

Candidates must, therefore, be adept at managing process changes, but still bring an editor’s eye and content experience; one or two samples of writing and/or editing can be submitted but are not required.

These are offsite positions, 40 hours/week, metro-Seattle area only. Please apply only if you feel you will fit into a strong team whose members are exceptionally conscientious, hardworking, and thorough.

Help create new hotel content by capturing and confirming data about amenities and services
Work efficiently towards daily targets and team metrics
Provide project support in other data/editing tasks, as assigned

Strong writing/editing/organizational skills
Professional experience as an online writer, editor, media producer, or content developer

Work Experience and Education Guidelines
2 to 3 years of editorial or e-commerce content experience
Bachelor’s degree in Journalism, English (or other language major), Communications, or related field

Core Competencies
Common sense; ability to learn quickly and ask good questions, not those that can be answered in available documentation
Excellent writing, spelling, and grammar skills, with strong attention to detail and accuracy
Intermediate proficiency in Microsoft Word, Outlook required
Intermediate ability to read, and intermediate conversational ability, in one or more of these languages a very strong plus: Mandarin, Japanese, Korean, Vietnamese, Tagalog, Spanish, French
Ability to work and learn independently, as well as collaborate with larger teams
Excellent interpersonal skills, self-direction, and drive
Excellent organizational and quality-control abilities
Ability to learn new software and technical processes quickly; experience working with content databases, content management tools, Salesforce, and SharePoint a plus
Proven ability to resolve a high volume of work in a deadline-driven environment or work queue
Experience in the travel/hotel industry a plus

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