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3 - Media Producers

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Position overview: The Global Media Team oversees hotel images and virtual tours used on Expedia, Inc. brand sites. In the Media Producer role you will be responsible for successfully completing daily processes that may include; managing and acquiring hotel images; performing and managing quality control processes; ensuring the quality and accuracy of hotel images; successfully resolving hotel photos customer support tickets; interfacing with hoteliers, vendors, and internal employees; and image production and editing.

The Media Producer is expected to meet designated SLAs and ensure a rigorous quality of work.

Responsibilities - Moderate submitted hotel photos - Perform quality control processes - Ensuring that image standards are met within their process - Apply proper classifications and associations of images - Acquire images for new hotels - Successfully meeting daily goals and SLAs - Interface with vendors, hoteliers, and internal employees - Collaborate with media team Work Experience and Education Guidelines: - 4-year college degree or other applicable experience required - Familiarity with Microsoft Office products, specifically Excel - Data entry experience - Salesforce experience a plus - Possess a keen eye for detail - Technology savvy - Ability to thrive in a multi-tasked, fast paced environment - Customer service experience - Previous experience learning and using internal tools - Experience in a deadline driven environment Core Competencies - Customer Focus - Detail Oriented - Communication - Problem Solving - Productivity

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