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2 - Media Producers

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The Global Media Team oversees hotel images and virtual tours used on brand sites. In the Media Producer role you will be responsible for successfully completing daily processes that may include; managing and acquiring hotel images and virtual tours; performing and managing quality control processes; ensuring the quality and accuracy of hotel images; successfully resolving hotel photos customer support tickets; interfacing with hoteliers, vendors, and internal employees; and image production and editing.
The Media Producer is expected to meet designated SLAs and ensure a rigorous quality of work.
Responsibilities
Moderate submitted hotel photos
Perform quality control processes
Ensuring that image standards are met within their process
Apply proper classifications and associations of images
Acquire images for new hotels
Successfully meeting daily goals and SLAs
Interface with vendors, hoteliers, and internal employees
Collaborate with media team
Work Experience and Education Guidelines:
4-year college degree or other applicable experience required
Familiarity with Microsoft Office products, specifically Excel
Data entry experience
Salesforce experience a plus
Possess a keen eye for detail
Technology savvy
Ability to thrive in a multi-tasked, fast paced environment
Customer service experience
Previous experience learning and using internal tools
Experience in a deadline driven environment
Core Competencies
Customer Focus
Detail Oriented
Communication
Problem Solving
Productivity

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