Project Manager

Overview

Job Responsibilities:
The support provided by the PM will span across five (5) buckets of work which fall under launch support and project management:
1) Dedicated launch assistance
Engage in and support launch prioritization, escalations, data auditing and validation, and pricing verification leveraging deep fundamental product knowledge gained by being embedded within the individual teams.

2) Launch operational process and stakeholder support
The Operations team is responsible for ensuring a compliant launch process and they have a vendor team dedicated to supporting the Business Planner throughout the launch process for specific launch scenarios and tasks. Not all launches will receive Operations vendor support and Operations vendor support does not cover all launch tasks.

The PM will provide launch support as needed when the Operations vendor team is over capacity, or the launch is Business Planner-led only with no Operations support (approx. 31% of launches). In these scenarios, the PM will assist the Business Planner with launch operational processes such as: Control Tower card updates (represents a launch), Change Requests (output of launch), pre-production ICM creation and updates (correct mistakes/issues), Change Summary validations (ensure all data input is correct), and the exception process (when launch misses the date). This also includes PM support for key stakeholders such as Software Engineers (meter minting process/reporting) and Business Planners (OBI recommendations and gathering systems issues to facilitate improvements of processes).

3) Meeting coordination and support
Facilitate meeting coordination for cross-functional stakeholder meetings, wallows (reviews) with leadership, and team syncs. Attend launch-related meetings on behalf of the Business Planner and serve as the liaison relaying important updates, sharing back relevant information, and advocating for resource prioritization.

4) Team enhancements, improvements, and special projects
Follow new developments, share best practices, and support the coordination of strategic team initiatives. In addition, support new Business Planners by connecting them to critical resources and key stakeholders.

5) Milestone & Project Planner (MAPP) updates
The Milestone & Project planner (MAPP) tool is a project management tracker the team uses to track projects that are not yet in, or may never be in, Control Tower. Business Planners leverage MAPP to track their projects and identify needed signoffs and reviews. Supplier will be responsible for helping create and update MAPP projects and signoff milestones on behalf of Business Planners.

Requirements:
• 4-8 years of project management experience
• PMI Certification required
• Proficiency in Microsoft Office
• Strong cross team/group/org collaboration skills
• Excellent communication skills, experience working with external vendors, strong project management skills

Preferred Qualifications:
• Master’s degree preferred
• Knowledge/background in software industry products/services/applications, with in-depth knowledge of products/services/applications
• Ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues
• High-powered analytical skills and the ability to understand concepts and situations that pass by many others

The target hiring compensation range for this role is the equivalent of $52.91 – $58.79 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.