Sr. UX/UI - Remote

Overview

Our Clients in-house creative agency, is undergoing an exciting expansion. Our ambition is to become the internal creative partner of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond.

 

Looking for:

*Strong generalist designers - 360 design capabilities

*need to have hi-fidelity, high polish portfolio

*Ad agency background preferred

*financial experience not a requirement but a nice to have

*need to be able to hit the ground running

*need to be able to work autonomously

*ability to work on multiple project simultaneously

*strong communicator / collaborator

*end-to-end capabilities preferred

*experience working in the Adobe Suite

 

Type of work/Responsibilities (not limited to):

*email, digital, landing pages, social, brand marketing collateral, layouts on ads, decks

*This is a remote opportunity within the USA

UX, CX, UI, IA, OMG! We don't care what you call yourself. What matters is that you are a designer obsessed with the emotional and functional aspects of user experiences you help create.

 

The Senior UX Designer wears a lot of hats. You need to be a user experience expert, closeted product designer, curious visionary, mobile master, an expressive presenter and a trusted team player all rolled into one. Ideally, you are a problem solver with a passion for translating complex problems into elegant design solutions and being the design voice in a crowded room. Is that you? If so, keep reading.

What you’ll be responsible for:

Delivering future-thinking, customer-focused designs

Providing the user experience perspective to American Express product partners

Leading a design workstream and provide art direction for junior designers

Co-lead ideation and create innovative concepts that meet the product’s business objectives and requirements while helping our customers achieve their goals

Prioritize and delegate tasks to other Designers

Standing in front of a room of colleagues to present and defend your decisions with clear explanations, analytics to back it up, and clever reasoning skills

Understanding of an agile, collaborative process and how to execute when the time comes

Speaking multiple “languages” while working closely with creative, product, business, strategy and tech from intake to launch and beyond – this means being able to see the big picture, and figure out the small details simultaneously

Creating POV/review presentations on any user experience, user planning or other UX related topic with appropriate supporting research

Ensure quality and consistency of UX deliverables including developing site maps, process flows, wireframes, functional specifications; preparing and conducting user validation and/or usability testing sessions and other forms of qualitative and quantitative customer research; and developing user profiles, personas and scenarios

 

Education/Experience:

4+ years of experience designing digital interfaces

Has been the user experience lead on several major enterprise-level web site projects, from start to finish

Shows leadership examples and user experience documentation on several major enterprise-level web site development efforts

Knowledge in experience planning, conducting and performing user experience study activities such as one-on-one interviews, paper-prototyping, concept testing, card sorting, surveys, usability testing, etc. as well as evaluating and compiling the results

Experience creating style guides, pattern libraries, and other design solutions that drive design across large organizations

Experience in information design, interface design, flowcharting, storyboarding, human factors or human computer interaction and usability

Knowledge of current digital technologies and interactive capabilities across devices

Thrive in a delivery-focused environment

Bachelors degree in Design or related field

 

Knowledge/Technical Skills:

Prefers sketching first, computer later

Have a current understanding of responsive design, mobile interfaces and content management systems

Be well read in the masters: Krug, Morville/Rosenfeld, Cooper, Nielsen, etc.

Have a good understanding of general marketing and advertising principles

Have strong computer skills and firm grasp of Adobe Creative Suite, protoyping tools (Sketch, Invision), the Microsoft Office product suite (Outlook, Word, Excel, and PowerPoint)