Usability Researcher

Remote • Remote; Virtual
Job Terms:
$43 to $48
Start date:

Job Description:

This research team is seeking a UX Researcher to conduct evaluative and generative research in the fraud risk management domain. In this role you will work with a cross-functional team working closely with design, program management, and engineers to understand our customers and their experience.


  • Work closely and collaboratively with Design, PM, and Engineering partners to design and ship the product experiences that delight target users and customers
  • Drive and conduct user research to clarify and gain better understanding of user needs using a mix of research methods to inform product design including but not limited to usability studies, heuristic evaluations, interviews, surveys, benchmarks, and persona development
  • Communicate your findings in a clear and concise manner and drive meaningful action based on those findings
  • Document recommendations and point of view based on research and analysis

Required Qualifications:

  • A degree in human-computer interaction, cognitive psychology, behavioral science, or a related field. Graduate degree is preferred OR industry experience where the most recent role is a UX researcher
  • 1-2 years of industry or relevant academic experience conducting user research / design research and effectively partnering with development teams to improve the user experience based on research results
  • Experience creating study plans and running large and small tests
  • Experience using varied user research techniques at various stages of the development process (e.g., remote testing, lab usability studies, heuristic evaluations, surveys, field research/ethnographic techniques)
  • Excellent collaborations skills, and experience teaming with designers to help prepare designs for testing
  • Accurate measurement and precise reporting of usability data and other research data
  • Demonstrated ability to analyze research data, create results presentations, and deliver them to design and product teams
  • Excellent oral and written communication skills
  • Ability to work independently and as part of a team in an agile environment

The target hiring compensation range for this role is the equivalent of $43.86 to $48.74 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

Client Description:

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.