Sr. Business Systems Analyst

Hybrid in Atlanta
Job Terms:
$80K -- $90K
Start date:

Job Description:



Our client, a state electric utility is looking for a Senior Business Systems Analyst to manage the implementation, adoption, and ongoing use/support of existing applications and technology pilots. They will also be responsible for preparing and validating data for use in financial analysis, sales support, and business decision making. In this role the individual must respond quickly to internal & external customer inquiries, manage vendor relationships, and analyze data and clearly communicate results to stakeholders. This position will work closely with business stakeholders, technology organization and external vendors to identify, implement, and test solutions that deliver business value.


  • Bachelor's degree in computer science, information technology, or a related field required
  • 5 years of proven experience
  • Experience with hands on consulting, implementation experience, including multiple end-to-end implementations
  • Ability to define, measure, and monitor Key Performance Indicators and Metrics related to product and program awareness, adoption, and usage
  • Ability to deliver to a broad group of stakeholders’ key performance indicators that guide business decisions and offer in-depth product insights
  • Ability to initiate and manage multiple and complex projects, and support multiple businesses
  • Ability to think analytically to understand how to gather, interpret and apply findings aimed at product/program growth in all areas of the product lifecycle
  • Experience with CRM Cloud solutions such as Salesforce, Oracle Sales Cloud, Oracle Eloqua, SAP, Info, etc highly preferred
  • Working knowledge of digital analytics, data visualization and marketing automation platforms is preferred. This can include: Power BI, Adobe Analytics, Google Analytics, GIS Applications, Oracle Eloqua, SQL Server, etc; Strong SQL
  • Experience with Oracle suite of products
  • Drive to improve organizational efficiency through process improvement and utilizing technology
  • High level of proficiency with Excel, PowerPoint, and other presentation software
  • Excellent communication skills, oral and written, including ability to convey complex information in a manner that is compelling to individuals at all levels inside and outside the company
  • Ability to build and establish effective relationships/partnerships across functional boundaries
  • Be an expert in industry trends, new technologies, or updates on our existing platforms
  • Ability to think analytically to understand how to gather, interpret and apply findings
  • Strong relationship management and project management skills & interpersonal skills with the ability to work well within a team environment (virtual & in person) to build coalitions, engage & influence others, and potentially lead cross functional teams; Proven ability to work effectively, influence and translate concepts to business partners in the Technology Organization
  • Experience selecting and partnering with third party vendors
  • Possess a service attitude; anticipate and respond promptly to stakeholder and customer needs; Possess an innovative, problem-solving, and solutions-oriented mindset
  • Ability to learn new technologies at high level to identify use opportunities

You will be responsible for helping to deliver and improve the end user experience across multiple applications/technologies. Additional responsibilities included but not limited to:

  • Technical lead of application/solution and responsible for understanding all technical aspects of processes, products & pilots and help to prioritizing initiatives based on business needs and requirements. Help to manage competing resources and priorities
  • Assist with project management for selected projects, pilots or programs for the various applications that are supported and understand how KPIs impact business. Help to monitor deliverables and ensuring timely completion of projects
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Leading ongoing reviews of business processes and developing optimization strategies
  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems
  • Performing requirements analysis, convert roadmap features into smaller user stories, write clear and well-structured business requirements/documents. Communicate and validate requirements with relevant stakeholders
  • Test business processes via user acceptance testing, recommend improvements, document results and ensure solutions meet business needs and requirements
  • Gathering critical information from meetings with various stakeholders and create reports, dashboards and visualizations to understand business performance. Develop and maintain reporting tools.
  • Updating, implementing, maintaining procedures, and identify automation opportunities


Client Description:

Our client is an award winning, investor-owned electric utility company (one of the nation's largest, to be exact) that has proudly served the community for over 100 years! They truly believe their employees are the most valuable resource...and we couldn't agree more! They are focused on delivering high-quality and reliable power for prices that are well below the national average while simultaneously giving back to the surrounding communities.

Our client stands firm with the believe that the future of energy is through the acquisition of top talent, in other words, YOU! With strong values that include unquestionable trust and total commitment, they are committed to creating a more sustainable future, protecting the environment, water quality, and each other. The investment and trust this client instills in each employee is awe inspiring and simply awesome! Your innovative processes and digital expertise will help to create a more seamless and user friendly digital experience. You will have a chance to partner with creative leaders, gain new experiences, sharpen your skills and expand your portfolio for this unique opportunity! Do you want to join a company that will foster more sustainable and clean environment? Apply today to help this wonderful team deliver reliable and affordable electricity for 100 more years!

Working with AQUENT provides you access to some pretty awesome perks:

  • Subsidized (up to 85%!) Health, Vision and Dental Benefits, and Access to Fidelity 401(k) with Matching!
  • FSA Program
  • Weekly Direct Deposit Resume / Portfolio Review + Interview Prep. You'll be set-up for success!
  • Free Continued Learning: https://thegymnasium.com/
  • Compare our benefits to other agencies, here: https://aquent.com/find-work/talent-benefits
  • Who is AQUENT? www.youtube.com/watch?v=5z-n8nfytuM