Sr User Experience Designer

Remote • Minneapolis, MN (remote)
Job Terms:
Start date:

Job Description:

Aquent has an EXCITING opportunity for a Sr UX Designer!

While this position is remote, you will be expected to work Central Time Zone hours on a daily basis.

To be considered for this role, you MUST:

  • Be authorized to work in the United States and not require sponsorship of any kind during the length of the assignment.
  • Be able showcase your work thru individual samples and/or an online portfolio

Our client is a national retail brand and they are looking for a talented UX Designer that has experience with a highly collaborative team of experience designers, content designers, researchers, strategists, product managers, and engineers to create compelling human-centered experiences focused on helping customers learn about, enroll in, and maximize the benefits of our paid membership program in their lives. This role is an integral part of Product Experience Design Team, a team that designs and implements innovative, human, end-to-end experiences for our customers.

People, relationship, and collaboration are at the center of how the envision the future and create new empowering, modern experiences. The Product Experience Design team seeks a future thinking, human-centered, collaborative XD Practice leader to make a positive impact on our fast-paced, customer-obsessed team.

You will be a Systems Thinking, Experience Design leader with expertise, collaborating, casting and presenting a compelling vision while leading world-class design experiences that represent the employee and customer user throughout the lifecycle of a project/experience.
You will have expertise with UX research, as well as, facilitating, leading presenting to executives, teams, business analysts, business stakeholders, project managers, UX peers, UX research, engineers and developers.
You should also be comfortable working autonomously and with remote teams (and on site when safe to do so) and across multiple projects, managing both long term and short time timelines, and can prioritize, self-define tasks, deadlines, and conduct quality assurance to ensure final product meets a11y, and UX standards driving best in class experiences for our customer and employees.

Project Description:
Work within the Product Model as an embedded XD partner with Engineering and Product leads to transform how works happens; creating an intuitive, efficient tools based on the needs of our employee and customers. Remove complexity, make work easier and elevate the customer experience.

Position Overview:

Responsibilities/Deliverables that the resource will be responsible for:
- Systems Thinking expertise; able to grasp, articulate and translate complexity into modern, simple and intuitive experiences.
- User Experience/Experience Design practice leader able to elevate the human-user and the value of the Experience Design practice.
- Has experience leading UX research and competitive analysis to bring to life a leading, modern product
- Can lead Design Sprints and facilitate creating collaborative story maps and journey maps
- Responsible for creating and leading best in class intuitive visions, concepts, wireframes and visual designs for new work-order product experience
- Is a relationship builder; able to establish, grow and nurture trusted, collaborative partnerships with Product, Engineering and Business leaders, IT developers, business analysts, researchers, and other project partners.
- Ability to present UX work and findings to a variety of audiences, including business product owners, IT resources, and senior leaders in the enterprise.
- Produce a variety of UX deliverables including employee/customer journey maps, visual design and information architecture.
- Perform UX quality assurance against developed applications and log defects with development teams.

Skills Overview:
MUST have Qualifications:
- Portfolio of Use Cases is required for submission (online or PDF is acceptable)
- Portfolio must include visual design, user flows and wireframes
- 10+ years’ experience delivering digital solutions to a variety of industries
- 5+ years experience in leadership role with other designers is preferred
- Experience working on website, mobile app and tablet applications, as well as other touch-based interfaces
- Strong ability to build relationship, collaborate and assert a point of view positively
- Experience with Design Systems
- Comfortable with ambiguity

Preferred Qualifications
- Bachelor’s Degree in user experience, human factors, graphic design, marketing, or similar
- Expert in creating and owning Design Systems
- Experience transforming complex process to intuitive human-centered digital solutions.
- Prototyping skills
- Understanding of HTML/CSS (position does not include front-end development)

Technologies needed:
- Jira
- MicroSoft Suite