#185093

Lead User Research Consultant

Location:
Remote • REMOTE
Job Terms:
Temporary
Salary:
W2, Hourly - depends on experience
Start date:
November 2022
Date:
11/08/2022

Job Description:

Note: This role is REMOTE for authorized, US-based candidates located within the Eastern or Central Timezone.

Our Fortune 500 client is seeking a Lead User Research Consultant to join their Mobile App team.  In this hands-on Consultant role, you will actively conduct user research, while managing stakeholders and helping them prioritize their work, as you continuously advance research methodologies in digital.

Key Responsibilities:

  • Collaborate closely with designers and product stakeholders to drive execution across research areas: study design, screener & discussion guide design, recruiting, data processing and analysis, as well as prepare and socialize results.
  • Promote research best practices drawn from a variety of disciplines, continually seeking to improve research methods.
  • Bring real world experience conducting research as part of the product development lifecycle, should be comfortable working in a fast paced environment, and be able to work collaboratively with peers and stakeholders in establishing a User Research practice and sharing best practices to prioritze workload and execute research.

Must-have Skills Profile:

  • Demonstrated expertise in leading user research for cross functional teams: designing experiments, conducting qualitative research, and translating research to inform user-centered design decisions
  • Proven ability to collect and analyze user behavior through moderated and unmoderated research, surveys, benchmark studies, web analytics and customer feedback using online testing tools (e.g. User Testing, UserZoom, etc.)
  • Previous experience working on research to support a widely used mobile app or similar digital experience within a large, corporate enviornment
  • Collaborative, highly-organized, confident and strong attention to detail
  • Stellar written, verbal, interpersonal, and presentation skills
  • Possess exceptional qualitative research skills, with the ability to translate and draw insights from qualitative and quantitative data 

Desired candidates will bring:

  • 5+ years of relevant qualitative research experience plus 4 year undergraduate degree in relevant discipline. Experience with large well-known brands or apps is desired.
  • Demonstrated expertise in designing experiments, conducting qualitative research, and translating research to inform user-centered design decisions
  • Proven ability to collect and analyze user behavior through moderated and unmoderated research, surveys, benchmark studies, web analytics and customer feedback using online testing tools (e.g. User Testing, UserZoom, etc.)
  • Can balance user, business, and technical needs
  • Advocate for research and data though reports and in-person presentations
  • Provide situational leadership and self-manage an assigned list of work, thorough and accurate in accomplishing tasks
  • Pro-actively surface research insights to drive a more user-centered experience
  • Provides subject matter expertise, including design of experiment, qualitative research methodology, and data triangulation to help meet user goals

Client Description:

Aquent talent are eligible for a generous health-and-wellness package.

Our plan includes: Medical Insurance Aquent offers access to comprehensive In and Out of Network plans, with contributions toward monthly premiums and often with eligibility within two months of starting work. Retirement Savings Plan Aquent offers a 401(k) plan, managed by a leader in the retirement field, with immediate vesting.

Other features:

  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Professional training
  • Discounts and Perks