Playtest Coordinator

Redmond, WA
Job Terms:
Open rates
Start date:
Posted By:
Karson Gries

Job Description:

AAA gaming studio is looking for a Playtest Lab Manager/Coordinator covering all products in their franchise. Through playtesting, we help build quality into our products, and have fun while doing it! You will be responsible for all aspects of playtesting, both in-person, and remote playtests, helping us to fulfill our goals of improving the quality of our releases, building team cohesion, and driving playtest engagement/participation.


  • Setup/configuration/maintenance of all hardware/software for our in-person playtest lab, across PC and consoles
  • Facilitate at-home playtesting by communicating participation processes and administering dedicated playtest servers
  • Validate playtest builds to flag playtest blocking issues or identify workarounds
  • Manage the playtest calendar, across both in-person and remote playtest sessions, taking into account project milestones, and ensuring adequate coverage of new features
  • Evangelize our playtest efforts, and proactively recruit participants as needed
  • Coordinate with representatives of various teams across the studio, including Test, RM, Production, and Data and Analytics to determine focus areas for playtesting and monitor participation, and drive creation of participant surveys
  • Ensure participants have fun, make those new to the playtest feel welcomed, and encourage participants to develop a deeper knowledge of the game
  • Create documentation around playtest setup procedure
  • Periodically report on playtest feedback and participation and highlight any trends
  • Ensure feedback and bugs identified in playtests are communicated and bugs files


  • Passion for quality, eager to make a positive impact on games
  • Detail-oriented, highly organized, and self-directed
  • Excellent communication skills, both written and verbal – friendly and comfortable leading a playtest session with several dozen participants, and able to communicate key learnings to technical and non-technical audiences
  • Experience setting up, troubleshooting, and maintaining PCs and consoles
  • Must have experience with Excel, OneNote, Outlook. Experience with bug tracking software like ADO or JIRA preferred
  • Familiarity with crafting games (in particular, dedicated server hosting) preferred

Client Description:

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.