Usability Researcher

Seattle, WA; Remote
Job Terms:
Start date:
Posted By:
Saraya Kohloff

Job Description:

This Client's Accessories Product Management team is looking for a highly talented user researcher who wants to inspire and inform the design of our products with a rich understanding of user behaviors and needs. You should be passionate about answering challenging design and usability questions and love thinking creatively about how to gather and deliver insights. You will closely partner with other qualitative researchers and the product management and product development teams to bring the needs of our customers to life and help empathize with and act on those needs.

Goals and Objectives

  • Gather, clarify and prioritize key questions from the product management team to help define, plan, and execute research from concept testing through launch. This includes iterative testing in a fast-paced environment and usability testing 
  • Deliver high quality research insights, conveyed in clear and concise presentations/reports 
  • Present your insights to the product management team, including Product Managers and Designers, while finding other creative ways to share your insights 
  • Partner with Product Managers, User Experience Designers, Industrial Designers, Product Planners, and Marketing to plan research and ensure your work is impacting product decisions while advocating for our customers based on your research insights, build and document foundational knowledge and learnings to be leveraged for future product designs 
  • Be an advocate for customers and product research.

What You’ll Need

  • 3+ years of experience conducting, presenting and leading user research projects for a consumer technology company
  • Degree in Psychology, Human Factors, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field, or equivalent practical experience
  • A general understanding of the hardware development process
  • Experience conducting consumer hardware research with the ability to synthesize and share learnings and insights with cross-functional leaders and teams
  • Strong portfolio demonstrating expertise in multiple research methods applied to varying goals and outcomes
  • An understanding of how design research fits into a fast-paced product development framework
  • A love for technology and consumer electronics and a passion for observing human behavior
  • Strong written skills, comfort with presenting complex ideas, attention to detail, and self-motivated and execution-oriented
  • Able to multitask and adapt to an ever-evolving, energetic environment and collaborating with teams across multiple geographies and time zones
  • Team player who thrives on collaboration, inspiring others and bringing out the best in the broader team

Client Description:

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.