UX Research Assistant

San Francisco, CA
Job Terms:
Start date:
Posted By:
Andrew Banister

Job Description:


Project Overview: 

At Client Photos, our mission is to be the home for all your photos and videos, organized and brought to life, so you can share and save what matters. We’re taking all the work out of storing, managing, sharing, and reliving your most cherished memories. 

Overall Responsibilities: 

This is an exciting opportunity to influence a beloved Client product that aims to store, organize, and help you share and consume a lifetime of memories. We’re looking for someone who can work with an exceptional team to recruit for, plan and execute studies to help shape and validate features and potentially even new products. 

As a UX research assistant on the Client Photos team you’ll work with more senior researchers to learn more about people’s habits, behaviors, and pain points when it comes to their photos & videos. You’ll have the opportunity to recruit users, create study protocols, run studies, and present findings to the broader team.

Top 3 Daily Responsibilities: 

  • Work with cross-functional, remote team.
  • Engage cross-functional stakeholders to align on research needs and quickly define projects that clearly convey the goals, hypotheses, recruiting characteristics, methods to be used, and expected impact.
  • Conduct mostly tactical usability studies, but may also extend to using other methodologies, including diary studies, literature reviews, surveys, and relevant approaches to answer the research questions.
  • Analyze, synthesize, and interpret study findings into key insights to be delivered to cross-disciplinary stakeholders in a clear, concise, and compelling way.



  • Degree in Human Factors, Computer Science, Human Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science, a related field or equivalent practical experience.
  • Familiar with usability studies, as well as other methods such as: diary studies, literature reviews, surveys, etc.
  • Excellent communication and collaboration skills including ability to distill findings into concise insights and engage and excite stakeholders about research.
  • Self-motivated and able to work with little direction.