Research Communications Specialist

Job Terms:
Start date:
August 2022
Posted By:
Blythe Churchill-Joell

Job Description:

Our client, a large Fortune 50 organization is seeking a Communications Specialist to join their team.  In this consultant role, you will be responsible for providing communication research, content analysis, and insights to drive effectiveness of internal and external communications.. Project activities include collecting and analyzing survey results, competitive intelligence, and market research; assisting in the preparation of presentations for management; and creating models and procedures to monitor trends. This position may support Provider Communications Advisors on complex projects by working on key messages, drafting communications, organizing information, or updating communication plans.

Key Responsibilities

  • Partner closely with Communication Effectiveness Lead and internal partners to understand and interpret business requirements, develop the right approach and analytical tools to meet stakeholders' needs, develop and provide recommendation and present analytical results.
  • Collect and analyze survey data to identify trends, preferences, pain points, strengths, and opportunities.
  • Help deliver actionable insights and analyses to Provider Communications and other staff to support communication strategy, planning, and successful execution of key initiatives.
  • Help manage an active portfolio of internal and external communication effectiveness research and insights projects tied to specific business initiatives.
  • Participate in project meetings as a provider communication subject matter expert.
  • Maintains thorough understanding of business/program goals, objectives, impacts, and processes in order to offer unique provider communication solutions.
  • Collaborate with internal partners such as Provider Communications team members to ensure communication development objectives are met.
  • Ensure all communications and materials are consistent with the text standards, brand and culture, and meet national and state legal and regulatory requirements.
  • Manage multiple projects simultaneously.
  • Monitor and evaluate results of communications programs, to adjust and change course as needed.
  • Perform other duties as assigned or identified.

Desired candidates will bring:

  • Experience analyzing and trending data and using descriptive statistics, marketing analytics experience strongly preferred.
  • Preferred technical skills include Excel, Tableaux, PowerPoint, and ability to learn Slido and Verint survey software.
  • Strong project management, communication, and presentation skills.
  • Strong writing and proofreading skills.
  • Ability to connect people to work together to get things done.
  • Ability to work independently and proactively, using critical thinking and problem-solving skills.
  • Ability to prioritize multiple projects in a fast-paced environment to meet deadlines.
  • Strong business acumen.
  • Strong peer and senior leader relationship management skills to foster collaboration, value others' perspectives, negotiate, influence, and gain support and buy-in.
  • Proficiency in Microsoft Office applications.
  • Bachelor's degree in communications, marketing or related discipline or equivalent work experience.
  • 5+ years of experience in health care communications or a related field.
  • Broad business knowledge of the health care services industry.
  • Experience developing communication plans and collaterals.
  • Experience evaluating business objectives and audience's needs.

Successful candidates will be required to pass a drug test and background check prior to starting.

Client Description:

Aquent talent are eligible for a generous health-and-wellness package.

Our plan includes: Medical Insurance Aquent offers access to comprehensive In and Out of Network plans, with contributions toward monthly premiums and often with eligibility within two months of starting work. Retirement Savings Plan Aquent offers a 401(k) plan, managed by a leader in the retirement field, with employer match and  immediate vesting.

Other features:

  • Dental insurance
  • Vision insurance
  • Sick Time
  • Flexible spending accounts
  • Professional training
  • Discounts and Perks