#181311

UX Researcher

Location:
Redmond, WA
Job Terms:
Temporary
Salary:
DOE
Start date:
07/11/2022
Posted By:
Marly Caro
Date:
06/16/2022

Job Description:

Job Description

Client brings together researchers, developers, and engineers to create the future of augmented and virtual reality. The Audio Research team is focused on harnessing the power of AR and VR to make virtual sounds indistinguishable from reality and give audio superpowers to billions of people, forever transforming the way we work, play, and connect. As a UX Researcher, you’ll be responsible for uncovering the user insights and feedback that guide our early research and advanced development toward experiences that are useful, usable, and desirable.

Strong candidates will demonstrate a rigorous, mixed-methods approach to UX research and have experience developing audio-related solutions. You will work with other UX researchers as well as multi-disciplinary hardware and software teams to push the boundaries of what is possible in the AR/VR product and research science spaces. Ultimately, your expertise and ingenuity in research must do more than just contribute to knowledge – you must also be skilled at driving measurable positive impact and user experience.

RESPONSIBILITIES

  • Design & conduct research to guide the development of novel audio-centric AR/VR user experiences, leveraging a range of qualitative and quantitative UX research approaches and tools such as literature reviews, user interviews, usability testing, lab-based experimentation, and surveys.
  • Translate the research insights into actionable, measurable UX recommendations and drive implementation with cross functional partners
  • Work closely with partners and stakeholders to influence development and integration of future AR/VR experiences and solutions
  • Work closely with other UX researchers to help design research plans and specific studies, as well as communicate findings with stakeholders and drive impact of the work.
  • Independently complete research, including data collection, data analysis, reporting, collaborating with teams to act upon research results, and knowledge consolidation.


This UXR will be working on the “Audio Presence” arm of the Audio team, working on a pipeline where we’re asking users to take pictures of themselves (e.g. ear/face/shoulder areas) in order to get data to personalize audio for them.

We need a UXR to evaluate usability of potential prototypes, potentially with some design skills to push pipelines forward, and ensure that not only is the task + flow that we’re asking users to do *doable* by them with low friction, but also produce good enough quality photographs they the output of the user task is good enough quality to be able to work well with our processing pipelines that will receive the photos.

What makes this role interesting:
-This UXR will be see clear need for their expertise on this team, with many engineers and research scientists working on a project and a clear portion of the feature pipeline that needs UX/UXR support.
-The feature pipeline is on the cutting edge of audio personalization, and they’d inform design and UX on the intersection of UI design / HCI, ML, and audio
-They’d have the opportunity (with support) to drive improvements and create a vision for an effective, compelling, and low-friction user experience, with enthusiastic support from engineering and program manager partners.

Unique selling points:
-Working in a research context, you’ll be working on moonshot ideas and features for  product experiences, with an eye on (but without the hard/firm pressure of) product deadlines
-Value added or experience gained
-Opportunity to improve an early-stage research prototype by uncovering user painpoints, benchmarking what is an ‘acceptable / low-friction' user experience, potentially establish a metrics program to track/clarify ease of use of the prototypes across iterations, and also directly drive and own iterative designs for the prototypes.

Top 3 must-have HARD skills:

-Usability / Human factors evaluation. Usability benchmarking. Usability / task success measures / metrics implementation and tracking

-Design / Figma skills. They would ideally be able to suggest and mock up new UI prototypes for evaluation, driving improvements in the design (evidenced by their UXR skills too)

Good to have skills:

  • -Enough audio and tech awareness/skills to not need handholding in explaining our context (spatial audio, HRTFs, machine learning and computer vision)
  • -(A real stretch) Ability to implement prototyped variants from Figma into Unity to deploy apps for their own UXR evaluation


Years of experience required:

2+ years experience conducting applied research on consumer products involving both qualitative and quantitative methods in industry

Degrees or certifications required

-MS in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, or a UX related field. PhD preferred.

Client Description:

Based in Menlo Park, California, this top social media company builds technologies that help people connect. Their mission is to give people the power to build community and bring the world closer together.

With a culture of constantly iterating, solving problems and working together to connect people all over the world, it’s important that their workforce reflects the diversity of the people they serve. Hiring people with different backgrounds and points of view helps make better decisions, build better products and create better experiences for everyone.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry
  • Work in an Agile environment, in constant iteration and problem-solving mode
  • Have a hand in developing products that empower more than 3 billion people around the world to share ideas, offer support and make a difference

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.