#180924

Lead Product Manager

Location:
McLean, VA or New York City
Job Terms:
Temporary
Salary:
$90/hr
Start date:
07/11/2022
Posted By:
Sara El-Shami
Date:
06/04/2022

Job Description:

Aquent is looking for a Lead Product Manager for our Fortune 500 Financial client. This role is for 12+ months in McLean, VA or New York City starting remote then may require onsite for meetings towards the end of the year. This role offers full benefits - medical, dental, 401K and more. The person will sit on the Bank Marketing team leading tech teams in building products for their customer experience. Apply today to learn more!

Key accountabilities:

  • Partner with various marketing, engineering and partner teams to design and deliver on incentive experience

  • Work closely with customer service and risk teams to identify and deliver features to reduce customer complaints 

  • Partner with account opening team, and other lines of business to integrate offer solutions across systems

  • Build a product strategy and roadmap from product vision and get buy in from leaders and stakeholders

  • Continuously push for real time integrations and solutions to optimize the customer experience

  • Excellent documentation and record keeping to participate in internal and external audits

  • Hands on with data queries to investigate customer complaints and exception scenarios

  • Strive to improve data processes by way of technical automation and thinking out of the box

In this role, you’ll be expected to demonstrate proficiency in four key areas

  • Human Centered

  • You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

  • You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

  • Business Focused 

  • You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

  • You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

  • Technology Driven

  • You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems

  • You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead

  • You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing

 

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering  

We want you if you are;

  • Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.  You are passionate about marketing and technology and figuring out the answer to consumer experience questions.

  • Do-er. You have a bias toward action, you try things, and sometimes you fail. You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos that led to better decisions.

  • Passionate. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

  • Communicator. You can communicate complex ideas clearly, your team knows their priorities and why they’re doing what they’re doing. Maybe you’re an introvert, or maybe you’re an extrovert, but nobody accuses you of keeping them out of the loop.

  • Fearless. Big, undefined problems don't frighten you. You can work at a tiny crack until you've broken open the whole nut. You are comfortable saying no.

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 2+ years of experience in Agile product management

 

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR

___________________________

Freelancing long-term with Aquent gets you access to some pretty cool things:
- You're paid weekly
- Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
- Paid Sick Leave for all US and Canada talent
- Access to Fidelity 401(k) with company match
- Access to FSA Program (pre-tax payment toward bus or train passes, etc.)
- Direct deposit for your paycheck
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)Not the job for you? Tell your friends and reap the Rewardshttps://aquent.com/rewards/