Tech Writer

Redmond, WA
Job Terms:
$45 hourly
Start date:
Posted By:
Ryan Lack

Job Description:

We are looking for an experienced technical writer who can translate game feature and hotfix lists from engineering into professionally written customer-facing content for all levels of players. Ideal candidate has strong PM skills to manage workload and create, track, and prioritize tasks. Must thrive in a demanding environment. 


Writing (approx. 80% of time)
Writing patch notes and known issue articles using fix lists provided by engineering
Updating support/how-to content for gaming audiences to ensure that it is clear, concise, and easy-to-follow
Authoring new articles to build and expand our existing content library
Ability to author articles for core gaming users as well as creators, hardcore fans, and beginners
Copy review, content consolidation and reformatting
Quality control of writing and content display to ensure quality and accuracy
Communicating and collaborating with multiple vendor and client stakeholders
Balancing multiple assignments with tight deadlines, working independently and as part of a team Project Management (approx. 20% of time)
Function as a content point of contact for the production team
Task creation and maintenance
Asset acquisition and management

Minimum Qual​ifications and Skills

5+ years online media copy editor/writer experience
Halo multiplayer expertise
Minimum 5 years user experience with Xbox Consoles, Steam and PC gaming
Proficiency with Azure Dev Ops, or similar bug database as well as Microsoft Office software
Excellent verbal and written communication skills and consistent quality check habits
Ability to independently write content and prepare professional drafts following formatting and content guidelines and corporate writing standards with little oversight and direction
High tolerance for ambiguity; ability to navigate through ambiguity by raising questions, seeking answers, moving forward with information
Strict adherence to NDA and all confidential information with deep understanding of game launch privacy
Ability to make time available on weekends or nights when needed

Nice to Haves​​
BA in English, journalism, communication, or related field
Experience in video game quality assurance
Familiarity with documenting or reviewing video game bugs
Zendesk publishing or CSS experience
Twitter or other social media experience