UX Researcher

Menlo Park, CA
Job Terms:
Start date:
Posted By:
Teddy Stackman

Job Description:

As a UX researcher on the team, you’ll have the opportunity to partner directly with other UX researchers working to create solutions for businesses to succeed on this company's family of apps through its suite of tools to connect with the community and customers. Our work aims to understand the businesses who will use our products, and we use insights to drive product direction and strategy. Our research methods range from generative to evaluative, ethnography to experimentation, and involves close collaboration between researchers and our cross-functional partners.

Job Responsibilities:
• Partner closely with other UXR and collaborate cross-functionally with product management, design, content strategy, data science, and engineering to identify important research questions
• Collaboratively and independently develop and execute rigours research studies that span different phases of product development cycle.
• Communicate results and illustrate suggestions in compelling and creative ways
• Generate insights that shape how product teams think about short, medium and long-term product strategy.

Top 3 must-have HARD skills:
• Previous experience conducting qualitative, user-centered research methods
• Effective written and verbal communication skills, with experience presenting to diverse audiences
• Strong ability to work independently, manage one’s time and problem-solve.

Good to have skills:
1. Strong interpersonal skills, and ability to effectively collaborate with cross-functional partners to produce impactful insights and product outcomes.
2. Extensive experience with various user experience research methods (e.g., interviewing, survey design, data analysis, experimental design, ethnography, co-design, concept-testing, etc.).

Years of Experience Required:
o 3+ years in applied research; prefer 5+ years’ experience in applied research

Degrees or Certifications Required:
• BA/BS in a human behaviour related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics
• Prefer: MA/MS/PhD in a human behaviour related field (HCI, Psychology, Sociology, Information Science, Economics, Political Science, etc.)