#179922

Usability Researcher

Location:
Remote; Virtual
Job Terms:
Temporary
Salary:
DOE
Start date:
ASAP
Posted By:
Saraya Kohloff
Date:
05/02/2022

Job Description:

As a design researcher on our client’s team, you will be responsible for collaborating closely with an interdisciplinary team of researchers, designers, and engineers to drive customer feedback and research findings into future iterations of the product. In this role you will be expected to employ some research methodologies including moderated and unmoderated usability studies, interviews and surveys. Some of your responsibilities are delivering actionable research findings to your counterparts on time and with quality, communicate, defend, and build consensus around your research and how it informs design, document and present recommendations and point of view based on research and analysis as well as working with the supervising Usability Engineer or Manager in identifying and addressing critical usability issues. You must have a minimum of a BA or MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field and at least 1 year of experience conducting experimental research on software products and driving tangible outcomes with product teams. Enterprise experience is a plus and experience with running usability studies, interviews, and surveys is also required. 

Responsibilities:

• Deliver actionable research findings to your counterparts on time and with quality

• Communicate, defend, and build consensus around your research and how it informs design

• Documenting and presenting recommendations and point of view based on research and analysis

• Working with the supervising Usability Engineer or Manager in identifying and addressing critical usability issues.

Key Qualifications:

• A minimum of a BA or MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field.

• At least 1 year of experience conducting experimental research on software products and driving tangible outcomes with product teams.

• Enterprise experience is a plus.

• Experience with running usability studies, interviews, and surveys.

• Track record of collaborating across multiple disciplines (design, engineering) to drive change into products.

• Proven ability to work within tight timelines and with excellent project management skills. Experience with Agile and Lean frameworks is a plus.

• Demonstrated ability to effectively communicate rich customer data and articulate the implications of research findings in clear and compelling ways.

• Strong oral and written communication skills; experience presenting to executive-level audiences.

Additional Requirements:

• Portfolio showcasing work experience.

Client Description:

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.