- Menlo Park, CA; New York, NY
- Job Terms:
- Start date:
- Posted By:
- Teddy Stackman
Community Operations' focus is on supporting our users through both direct support interactions as well as scalable solutions, and on improving the health of our products by helping people understand how to use them. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you.
We are looking for an experienced project manager to join our team to manage operations for social impact product launches within the company. We are seeking a resilient self-starter who is eager to learn, collaborative and a proven team player. We count on people who are passionate about protecting users, and are excited to build systems to support billions of people. We value people who think strategically, while still caring for micro-level cases affecting people around the globe. We're looking for an intellectually curious and creative individual who is comfortable operating in ambiguity — a strategic thinker with strong analytical and creative problem-solving skills.
-Manage detailed setup of election information and voter registration products, account security promotions, and stories stickers across multiple tools/systems.
-Flag dependencies, blockers to launching Identify tooling issues for quick resolution
-Apply best practices based on documentation and learnings from previous elections
-Manage multiple campaigns simultaneously while delivering high-quality work on time and with an attention to detail.
-Work collaboratively with Product, Engineering, Content Design, Policy, Localization, Quality Assurance and broader XFN across to ensure seamless product launches.
-4 year experience working with ad campaigns - having a detailed understanding of planning, setup and related terminology.
-Experience or demonstrated interest in elections, politics, government
-Ability to quickly ramp up on launch processes and corresponding tools
-Effective communication skills
-Experience with establishing and following processes
-Track record of operating independently, being detail-oriented, and delivering results in a highly organized and structured manner
-Experience working collaboratively with a cross-functional product team
-Project management experience