Messaging Execution Specialist

Richmond or McLean, VA
Job Terms:
Competitive with Best in Class Benefits
Start date:
Posted By:
Sara El-Shami

Job Description:

Aquent is looking for a Messaging Execution Specialist for our Fortune 500 Financial client in Richmond or McLean, VA. This role is for 8+ months with the potential to extend and offers full benefits - medical, dental, 401K and more. Our client is seeking a motivated Messaging Execution Specialist who will partner with associates across the enterprise to build, test, and release in-bound digital customer messages. This is a production-heavy position where meeting deadlines and providing high-quality, error-free work are equally important. To succeed in this role, the right candidate must be able to juggle multiple in-progress projects, have a high level of attention to detail, and be adaptable. In addition, a candidate should possess basic technical skills required to use API tools, create test accounts, build, test, and troubleshoot in various environments.

Work within our homegrown framework to build, test, and release digital messages to our web and mobile banking application
Partner with intent owners and apply analytical thinking to create targeting that ensures messages are delivered to the intended audience
Work within Postman to call GET and POST requests to test and troubleshoot messaging logic
Work in Web browsers, Xcode, and Android Studio to test messages on various channels
Communicate closely with various individuals and teams on the status of assigned projects
Gather and analyze data from Tableau, Splunk, or other sources as requested

3+ years of digital messaging building and/or manual testing experience
1+ years’ experience using macOS
Strong interpersonal skills
Knowledge of Postman, Ghost Inspector or other standard API-testing tools – experience using POSTMAN is highly desired
Detail-oriented – provides a high level of focus to ensure successful completion of complex campaigns with multiple variables and stakeholders and finds what everyone else misses
Ability to multi-task – prioritize and work in a fast-paced environment and manage multiple projects simultaneously
Effective verbal and written communication skill – must be able to provide clear, concise communication with team and mid-level management
Resourceful – able to find an answer when one isn’t readily available

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR


Freelancing long-term with Aquent gets you access to some pretty cool things:
- You're paid weekly
- Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
- Paid Sick Leave for all US and Canada talent
- Access to Fidelity 401(k) with company match
- Access to FSA Program (pre-tax payment toward bus or train passes, etc.)
- Direct deposit for your paycheck
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)Not the job for you? Tell your friends and reap the Rewardshttps://aquent.com/rewards/