Account Manager

New York, NY
Job Terms:
Start date:
June 2022
Posted By:
Erica Schmidt

Job Description:

We are Johnson & Johnson, the most recognized health and personal care company in the world. Founded in 1886, J&J is a Fortune 50 company with nearly 128,000 employees in more than 275 companies across 60 countries. We blend heart, science and ingenuity to profoundly change the trajectory of health for humanity. This is our purpose. This is what sets us apart.

The J&J Design Studio (JJD) works globally across the Company’s business segments: Consumer, Pharma, Medical Device and Corporate. By utilizing the power of design, we optimize the user experience for consumers, employees, healthcare providers and patients.

Primary Responsibilities

  • You will help plan and develop scopes of work while supporting, growing and maintaining productive business partner relationships
  • You will support J&J Design’s Enterprise Solutions team in the development of innovative programs, diverse brand strategy, brand experience, UX/UI and creative execution while providing guidance and collaboration to creative teams across multiple work streams
  • Contribute to the improvement of design processes, project planning and generation of design briefs.
  • You have a clear point of view that is articulated through a thoughtful and considered approach to achieve strategic results
  • You will integrate our work plans into our business partners’ timelines and vice versa, for projects that have cross-functional work streams and several project managers both internal and external
  • You will be adept at moving business goals and dense insights into focused and actionable plans to drive forward quickly into implementation 


  • A Bachelor’s Degree is required; a concentration in Management or Marketing is preferred
  • Experience in strategy, design or program management; start-up experience also considered
  • An active and enthusiastic interest in designing brand experiences and crafting resolutions that positively affect the customer experience, including employees, suppliers, partners, consumers and other stakeholders
  • Ability to communicate complex and critical ideas simply, with tight focus and clarity
  • An inspired attention to detail and exceptional follow-up and follow-through.
  • Proven ability to lead the development of strategic visual and verbal narratives using a combination tools, including Microsoft Office software
  • Skilled at distilling and simplifying complex information

Above all else

  • Friendly, thoughtful and perpetually curious
  • Humble to your core with a sharp emotional intelligence
  • Able to build trust, even when communicating a dissenting point of view

Client Description:

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through groundbreaking programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.