Sr. Manager of CX Interaction / UI Design

Hybrid out of Boston, MA
Job Terms:
Start date:
Posted By:
Robin Legator

Job Description:


​Our client, an innovative global healthcare company, is looking for a Sr. Manager of CX Interaction/UI Design to join their growing world-class CX team.  This is an amazing opportunity to make a huge impact for a cross functional global team and to play an essential role in building world-class user experiences for millions of people around the world. 


  • Lead all phases of UX design work: distilling research, design ideation, prototyping, final spec design, and implementation
  • Partner with Product and Engineering teams to develop amazing user experiences
  • Manage, mentor and lead a team of 7+ talented UX design professionals while creating an inclusive and collaborative culture that solves complex design problems, and delivers simple product solutions
  • Drive operational and execution excellence, while leading creative and holistic thinking at scale across diverse product releases and platforms
  • Contribute to strategic roadmaps with cross-functional leadership and manage multiple complex schedules to on-time delivery
  • Lead detailed project planning, budgeting, and team capacity and resource planning in collaboration with cross-functional groups

Key Qualifications:

  • Bachelor's degree or equivalent work experience in Design, HCI or related field. Master’s degree in a relevant field is a plus. 
  • 10-15+ years of experience creating UX strategy and designing product
  • 5+ years of creative/UX design management experience
  • A dynamic design portfolio that shows your design process, and shipped products 
  • Experience managing team of UX/ Design professionals and delivering projects in a large scale, complex enterprise environment
  • Mastery of Figma
  • Experience sketching, concept creation and wireframing, producing IA, sitemaps and user flows, with tap able/clickable rapid design prototypes
  • Excellent verbal and written communication skills with the ability to listen, articulate positions, and advocate designs
  • Familiarity with pharma/health technology is a plus

More about you

  • You have a blend of product vision, organizational leadership, and a high bar for craft
  • You excel at driving collaboration, transparency, and clarity between multiple teams, and functions, while cultivating a culture of user-centric design
  • You are a vibrant and engaging communicator and storyteller who can present concepts and ideas to all levels of the company
  • You have an intellectual curiosity that inspires others around you