Instructional Designer - Community Partnerships programs

Menlo Park, CA; New York, NY
Job Terms:
DOE + Benefits
Start date:
Posted By:
Amanda Hoffay

Job Description:

This is a program developed by employees to accelerate the economic impact and success of Black, Latinx and Hispanic communities, with a focus on small businesses, nonprofits, and community leaders within the digital skills space. We help these key audiences thrive (whether that is helping connect them with one another and/or helping them bring in revenue for their companies) using products across the company family.

We’re looking for a highly proactive, experienced instructional designer, passionate about supporting Black, Latinx and Hispanic-owned small and medium business (SMBs), to join our team to create a powerful and effective learning experience for participants.
The Instructional Designer will work with community managers, program managers, and cross-functional teams to develop learning materials that will be published within a grouop for the program. They will take a “partner first” approach, ensuring that Black, Latinx and Hispanic small business owners’ voices, expertise and experience are reflected in the learning content, and that the educational content is relevant and meets partners’ specific learning styles. They will also use data and audience insights to inform their content creation.


  • Deliver educational curriculum that helps program participants thrive online
  • Create compelling original educational content and update existing content that breaks down complex product functionality, business best practices, marketing, leadership and other concepts
  • Ensure content is accurate, high quality, and tailored to being delivered in the online environment
  • Understand the partner audience perspective and learning styles, and tailor content to reflecting this understanding
  • Meet tight publishing deadlines with high attention to detail
  • Work closely with our community manager to align education materials to the broader content calendar
  • Work with multiple cross-functional teams (marketing, legal, comms, product, etc.) to ensure deliverables meet company standards
  • Iterate on educational materials based on partner feedback

Minimum Qualifications

  • Excellent writing skills and high attention to detail
  • 5+ years of instructional experience
  • 5+ years of educational content writing experience
  • Experience with creating content for the web, including mobile web

Preferred Qualifications

  • Experience creating content for Black, Latinx and/or Hispanic audiences specifically
  • Experience developing learning & development curriculum creation
  • Experience creating microlearning content and eLearning content
  • Experience working with and/or owning small businesses
  • Experience with digital advertising/marketing

Top required skill sets

  • Curriculum design and educational content creation skills
  • Excellent writing skills
  • Excellent editing skills and attention to detail
  • Ability to understand audiences and create content that speaks directly to them
  • Project management skill

Client Description:

Based in Menlo Park, California, this top social media company builds technologies that help people connect. Their mission is to give people the power to build community and bring the world closer together. 

With a culture of constantly iterating, solving problems and working together to connect people all over the world, it’s important that their workforce reflects the diversity of the people they serve. Hiring people with different backgrounds and points of view helps make better decisions, build better products and create better experiences for everyone.

Working here, you’ll:
• Be part of their mission of community building
• Work on the most visible apps and services in the social media industry
• Work in an Agile environment, in constant iteration and problem-solving mode
• Have a hand in developing products that empower more than 3 billion people around the world to share ideas, offer support and make a difference

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.