Social Media Community Manager

Erie, PA Remote
Job Terms:
DOE + Benefits
Start date:
Posted By:
Mindy Totaro

Job Description:

As the Social Media Community Manager, you'll contribute your experience in and passion for social media marketing, leading social editorial and community management plans for a collection of cloud computing, productivity and collaboration tools, software and product brands. You'll collaborate with team members to bring compelling digital stories to millions of followers across key social channels.

In this role, you will demonstrate exceptional collaboration and communication skills as you partner with Product Marketing, Brand, Communications, and other functions within the org. You will own the cadence of digital communications across multiple social media channels. You'll quickly adapt large-scale plans and messages to meet the needs of a fast-changing business, and you thrive in ambiguity.

You'll demonstrate a creative aptitude in both copy and visuals and be responsible for owning a social voice across multiple brand expressions. You will expand the creative and strategic comfort zones of internal stakeholders and inspire agencies to do their best creative. And everything you do will be informed by analytics and social listening, ensuring our actions are grounded in data and representative of our customers’ needs.

Lastly, you’ll be responsible for engaging users. The community manager will communicate customer suggestions and provide ideas for product improvement, along with expanding our community members base and generate community awareness.


  • Bachelor's degree or equivalent practical experience.
  • 0-3 years of social media community management experience.


  • Experience with social media technologies (e.g., Spinklr, Google Analytics and Brand Watch).
  • Experience working with brands.
  • Workspace technologies and/or digital transformation.
  • Experience working with external creative agencies on social media content/campaigns.
  • Experience managing social media channels.

Client Description:

A giant in the Tech Industry, this company's mission is to organize the world's information and make it universally accessible and useful. This company is committed to continuing to to make diversity, equity, and inclusion part of everything they do—from how they build their products to how they build their workforce. Consistenly named one of Forbes top employers, this company works hard to attract, retain and progress the best Talent.

A career here gives you the opportunity to be part of something bigger:

>Expanding Opportunity - Providing people with information, tools and services to help them build knowledge, fuel curiosity, and unlock opportunity.
>Protecting Users - Keeping billions of people safer online.
>Including all Voices - Building a world where progress, equitable outcomes, diversity, and inclusion can be realities both inside and outside our workplace.
>Responding to Crisis - Helping those affected by crisis through products, people and partners.
>Advancing Sustainability - Unifying practices, partnerships, and products around a single mission — to foster sustainability at scale.

Are you ready to join the journey?

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits 

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.